Ver: 1.1 (ACTIVE)
December 12, 2018
Climbing Escalade Canada (CEC) does not sell or use your information for marketing of products and services. This notice explains how we protect your privacy and treat your personal information. It applies to current and former users. “Personal information” here means anything we know about you personally.
Users under the age of 16 must have a parent or guardian set up their user account and consent to the use of information provided with contact information for the parent, guardian or authorised coach.
This policy is in compliance with federal and provincial privacy laws including the Canada Personal Information Protection and Electronic Documents Act (PIPEDA).
By registering or using our sites and online services you agree to these terms and conditions.
Protecting Your Information
We take important steps to protect your personal information. We treat it as confidential. We tell our employees and those who have need to access it to take care in handling it. We limit access to those who need it to perform their jobs. Any outside or contracted service providers to the CEC must also protect it and use it only to meet our business needs. We also take steps to protect our systems from unauthorized access. We comply with all laws that apply to us.
Protecting others information
Collecting Your Information
The types of Personal Information we collect and share depend on the product or service you have with us. This information may include:
Name, Email, Address, Phone number, Gender and Age, affiliations, services you purchased, preferences, events registered for.
How We Get Your Information
We get your personal information mostly from you. We may also use outside sources to help ensure our records are correct and complete. Any information we collect is solely for providing our services to you and maintaining online and information security.
Using Your Information
We collect your personal information to help us decide if you’re eligible for CEC events and services and the delivery of those services to you. We may also need it to verify identities to help deter fraud, ensure your personal security or and the security of our systems. How we use this information depends on what products and services you have or want from us. It also depends on what laws apply to those products and services. For example, we may also use your information to:
- contact you regarding your user accounts, transactions and registrations.
- register you for events
- respond to emails from you
- confirm or correct your information
- help us run our business
- comply with applicable laws
Payment Processing and e Commerce
You may specifically tell us not to share your information with our affiliates for their own marketing purposes or unaffiliated business partners as part of a joint marketing arrangement. Even if you don’t “opt out”, we will not share your information with unaffiliated companies for their own marketing purposes without a joint marketing arrangement. You can also “opt out” anytime by contacting us at:
Climbing Escalade Canada
Non-Personal User Content
The CEC may use user submitted content such as ratings, reviews, feedback (“User Content”) in a number of different ways, including displaying it on the Website, reformatting it, incorporating it into other works, creating derivative works from it, promoting it, or distributing it. Accordingly, you irrevocably grant the CEC permission to use your User Content for any purpose. You also irrevocably grant the Website users the right to access User Content in connection with their use of the Website.
You assume all risks associated with User Content, including reliance on its accuracy, completeness or usefulness, or any disclosure by you of information in your User Content that makes you personally identifiable. You may not imply that User Content is in any way sponsored or endorsed by CEC.
The CEC cannot and does not review all User Content feedback, nor does it have any control over the same. Under no circumstances shall the CEC be held responsible or liable for any claims or damages arising out of any reviews or feedback. The CEC reserves the right to remove, edit or reinstate User Content at our sole discretion.
Accessing and Correcting Your Information
You may ask us for a copy of the personal information we have about you at any time. Generally, we will provide it as long as it is reasonably retrievable and within our control. You must make your request in writing. For legal reasons, we may not show you anything we learned as part of a claim or lawsuit, unless required by law.
If you tell us what we know about you is incorrect, we will review it. If we agree, we will update our records. Otherwise, you may dispute our findings in writing, and we will include your statement whenever we give your disputed information to anyone else.
Deletion of all data:
You may delete your user account and all data related to it at anytime through your account user interface. You may further request that the CEC delete all personal data from our database as it relates to you. Further, if after two years of inactivity, users accounts and user data will be deleted.
Your User ID
Your unique user name and password are, collectively, your (“User ID”). Your User ID is the key to your personal account. You are responsible for maintaining the confidentiality of your account, including your User ID. Use a user name that is different from any known user names you have on social media or other public websites. Use unique numbers, letters and special characters in your password. Do not disclose your User ID to anyone or share your User ID with anyone. If your User ID has been compromised for any reason, you should immediately notify us at and change your password. Lost passwords can ONLY be recovered through the LOST PASTWORD function on the login page. WE CANNOT give out user names or passwords to anyone other than to the email address associated with the User account.
We want you to understand how we protect your privacy. If you have any questions about this notice, please contact us. When you write, include your name, address, and User Name or numbers.
Send privacy questions to: